CGU reservation

GENERAL CONDITIONS OF USE OF RESERVATIONS ON THE SITE

  1. DEFINITIONS

THE OPERATOR designates the Société Publique Régionale des Pays de la Loire, a local public company, with a share capital of 1,500,000 euros, whose offices are located at 7 rue du Général de Bollardière, 44202 NANTES cedex 2, SIREN number 513 682 591 and the Center Regional Tourism Committee – Val de Loire, association law 1901, whose offices are located 3-5 boulevard de Verdun, 45000 ORLEANS, SIREN number 334957024.

The SITE designates the regional tourism promotion website www.enpaysdelaloire.com.

USER means any person accessing the SITE as a visitor or buyer if they make an online reservation.

The SELLER designates any professional or individual listed on the SITE who offers the sale or reservation of accommodation and/or visits and/or leisure services.

  1. SCOPE OF APPLICATION OF THE GENERAL CONDITIONS OF USE

The OPERATOR makes available on its website a platform allowing both the classification or referencing, by means of computer algorithms, of content, goods or services offered or put online by third parties, and also the posting in relation of several parties with a view to the provision of a service or the exchange or sharing of content, goods or services.

The OPERATOR clearly indicates to USERS that no capital link exists between it and a SELLER nor any contractual link between it and a SELLER nor any particular remuneration, allowing priority referencing of one or the other of the SELLER, on the SITE.

The OPERATOR reserves the right to modify, at any time and at its sole discretion, these general conditions. The general conditions in force are those which are present on the SITE at the time the USER accesses the SITE or has accepted them electronically in the event of an online reservation.

By accepting the general conditions, any USER guarantees that they are of legal age and have full legal capacity to access the SITE, and/or make an online reservation on the SITE with a SELLER. The USER who makes an online reservation acknowledges that acceptance of the general conditions of use is made online on the SITE and does not require a handwritten signature. The USER who makes an online reservation with a SELLER acknowledges that he must also accept the SELLER’s general conditions of sale, otherwise he will not be able to make his reservation online.

  1. DESCRIPTION OF THE INTERMEDIATION SERVICE AND THE ONLINE BOOKING PROCESS

The SITE is an online booking platform that brings together a buyer (USER) and a provider of accommodation and/or sightseeing and/or leisure services (SELLER). The sale is exclusively between the USER and the SELLER.

By virtue of its status as operator of the SITE, the OPERATOR does not offer any guarantee as to the reality of the conclusion of the contract for the reservation of accommodation and/or tours and/or leisure activities. It only presents the SELLERS’ offers.

The USER can access the SELLERS’ offers by carrying out a search in the booking engine on the SITE’s Home Page.

The USER may make a reservation directly online on the WEBSITE with the SELLER of his choice, if the latter offers online reservation.

To do so, the USER must accept the SELLER’s general terms and conditions of sale. Where online booking is possible, the USER must follow the following steps:

  • Select the accommodation, sightseeing and/or leisure service on the desired date and add it to the basket;
  • Repeat this step as often as necessary to build up a multi-product basket;
  • Then click on ‘PLACE MY ORDER’ (first click).
  • Fill in the ‘CONTACT INFORMATION’ form: surname, first name, postal address, email address, telephone number, etc.
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